Pacifica Senior Living

Some of the food my mother may feel is be too spicy for her. I think they need a more neutral variety on the menu. I spoke to another resident, and she said that it was better before the acquisition. I'm sure this is an isolated incident. But once the property was acquired by Pacifica, the sales and marketing person was unresponsive. Because of her incompetence, my mother's move was delayed by 1 month and we had to pay rent anyway. She is no longer with the company. she did not know what she was doing. She did not send the proper paperwork and the lease until the last minute Which delayed my mother's move. Other than that it is a nice place to live. I would recommend Lake Park with one caveat: be prepared to take at least 4-6 weeks to get paperwork completed and signed off by the resident's physician. Make sure there is someone there who knows how to read the lease. State Form 602 is one of many sets of documents required before a resident can move in. The property management is clueless on the difficulty in getting it completed.

Care here is amazing staff friendly the administrator is wonderful and loving she helps me with my personal issues when I need her she is on top of it, staff are happy and the grounds are Beautiful & clean

Today my husband and I enjoyed an informative tour at Stone Creek in Milton, WA. We were shown a bedroom for assistance care and a bedroom for memory care. Our tour guide, a director, was very knowledgeable and helpful in answering our questions about residents and their placement in this care facility. We have a 94 year old relative who may need to transfer here from another Assisted living residence. We were able to view menus, activity schedules and all areas of the building. The director explained costs, procedures of admission and other concerns about continuing prescriptions delivery. We were glad we came and had our questions answered.

We would rate them as a five in all the categories except Quality of Care. The specific concern under quality of care has only to do with medication management. It has been a lot of work on the families and to get everything straight and worked out and still issues. Continue to come up she is paying for that additional service. There was a hire of a new resident services Director and she has been very communicative and we've been trying to work through the issues.

They were very helpful during the entire process and I only wish the respite care allowed her to stay here for a longer period of time. The maximum stay for their respite care is 45 days.

Great staff , [name removed] is always so loving and caring to all patients . Staff are always caring and give time to give help . Very patient with all . Always clean . Greets everyone with kindness

[name removed] is amazing!! She has a personal connection with every resident. Pacifica’s caretakers and med techs are also very kind, loving and have so much patience. I can’t forget Nurse [name removed] and [name removed] that always set me at ease when I worry about my mom. Thank you so much for caring for my mom.

Dining area was beautiful Open concept as you walk from place to place. Apt was roomy and not claustrophobic. Kitchen had lots of storage. Lots of community activity's and open for ideas from residents. Pleasant staff.

[name removed] the Sales Director has been fantastic. It's not an easy transition for my mom and [name removed] has been very helpful. The room we chose is updated and quiet. My mom says the food is good overall.

Very caring administrators. The patients / residents seem very happy.

Community is very clean and friendly. The residents seem very happy and cared for. I am looking forward to seeing how my mom does here. I have good expectations. Today is my mom's first day.

We have had a great experience at The Lenox at Merritt Island, and I would definitely recommend it to other families. The facility is nice, and the staff and value are excellent.

We would like to complement the staff. On more than one occasion we had problems with the phone company getting service to my mothers room. Your staff helped and even called us in north Georgia to make sure the work was done correctly. Thanks

[name removed] was excellent in knowledge and helping us navigate our visit to this beautiful place! The food was good! Such genuinely friendly staff! Clean and well kept everywhere we went on the property! Thank you for a blessed first visit!

My experience at the meridian is amazing. I currently live at the facility and have no complainants. They have activities all day long up until night time, they plan parties for every holiday. Alex the activities director is wonderful she helps anyway she can she's always around helping someone out and doing fun activities and plans fun outings for us to enjoy. The food is great and the care team is helpful. Everyone is very friendly it feels like how a home should feel.

The staff was super amazing!! From the second we walked through those doors, it felt like home! The staff even treats you as if you're family. The care staff goes above and beyond for the residents and their families. I felt extremely comforted knowing our loved one was being cared for here. Would highly recommend.

We toured Pacifica Senior Living Sunrise during our search for an Assisted Living facility for our loved one. This facility was nice and the atmosphere was good. I liked the quad set up, however the rooms were a little bit too small.

I would highly recommend Pacifica Senior Living Vista! The staff is wonderful with my dad. Any time I have questions or concerns, a staff member is there by phone or text. They have helped us immensely with the transition into memory care.

My loved one is a resident at Pacifica Senior Living Hemet and this facility is wonderful! Everything has been great for her here. What I would say is, be patient. Trust the staff to know what they are doing. The facility is very clean. The staff is very friendly and knowledgeable. The food, activities, and value for cost are great! I would highly recommend this facility to family and friends.

My loved one is currently a resident at Pacifica Senior Living Palm Springs. The staff at this facility are attentive and very helpful. The housekeeping has been very good. I haven't dealt with family communications, yet. The meals are good and the residents get a choice of meals. I highly recommend Pacifica to others and I've already been talking this facility up with my friends.