Pacifica Senior Living

My mom has been at Pacifica Chino Hills since November 2023 and our family and my mom are very happy. It has been a great experience there! They have a nurse on staff and she is awesome. She is the memory care director. She is warm, friendly, compassionate, and knowledgeable. I sleep well at night knowing my mom is in good hands. They have family activities which happen almost monthly. You feel connected and welcome. They allow you to visit anytime you want.

We used this facility for a memory care patient. They were very patient and caring and contacted us regularly for any health concerns they noticed immediately. They helped us with getting additional care such as information about a geriatric physician that visited the home regularly and also a podiatrist to help us with care on site. They went out of their way to help us with placement and even helped with a situation for a temporary bed and chair until we could get our family members furniture moved in during a very difficult time. The medical staff is caring and patient with the person in their care. They were also very gracious to our family throughout and through hospice care at the end.

The staff at Pacifica are all amazing. Care very good care of my dad. Always feel welcome and heard. Addresses any concerns in a timely manner.

I went to take a tour and everyone was so nice and friendly. Love restaurant style dinning, the outings, the movie theater and activities available. I can not wait to move in. My family and I are very excited. If you looking for assisted living or memory care you should check out Pacifica Senior Living.

My dad was hesitant to agree to an assisted living arrangement. Woodmont and A Place For Mom went above and beyond to help make both myself and my dad feel comfortable. [name removed] helped me brainstorm ways for me to help my dad in this difficult time. Today he finally agreed to assisted living. [name removed] and her staff have made us feel very welcome and like we're already part of the family. My dad is finally getting excited about this next chapter, and I know he will be in great hands here.

Wow, what another fantastic event (a Laua) for the residents and family on [date removed] I was initially disappointed because I didn’t see the pig in the ground (or only in Hawaii) but what was even better; was the pig was deliciously prepared and was on our plates along with chicken and everything else imaginable for a great party. My wife; who doesn’t eat much these days; never stopped eating (because the Master Chef; [name removed]; just keeps on preparing outstanding meals) and moving her feet to the excellent music from the Hawaiian Dancers and performances. I just love seeing the happy faces of all those in attendance because of the special warmth ; you; [name removed] and your staff continuously provide. While it’s a real challenge; for all of our loved ones, being in a facility like yours; we just really appreciate what you guys always do for both the residents and families. You and your outstanding team clearly understand and appreciate what we are going through and thanks

Very up front about cost and services provided. Friendly staff.

This facility is perfect for the people with dementia. My sister in law thrived here! Staff are wonderful and the freedom to move is amazing.

People here were friendly. Everybody had a good time. They got to do the hula dancing with everybody. It was really really a good time for everybody. They really make everyone feel very welcome and like family.

My mom actually accepted the idea of moving into an assisted living community where: she would no longer need to cook for herself; she would get her apartment cleaned regularly; she would get her laundry done for her; and, if and when needed, she would have access to special assistance with bathing and dressing. Pacifica Senior Living in San Leandro provides all of these services for her, but what we did not count on was the transformative power of the “Community” that is the Pacifica. Every single person she has met has been welcoming – [names removed] and countless others! Mom participates in community morning stretches, physical exercise, community walks and field trips. She attends religious service, enjoys the musical entertainment, and looks forward to playing bingo. Before visiting I check the Activity Calendar, so I know where to find mom!

Tourist nurse was very helpful and pleasant, answering all our questions.

Very satisfactory. Appreciate the attention and thorough information.

Amazing staff, very kind and compassionate.

Beautiful property; lots of outdoor spaces that are either viewable or accessible coordinator very organized, patient, pleasant and informative and welcoming. Welcoming and inviting clean well laid out room with windows

But in general still way too expensive! These places are must be making a boatload of money. I have recommended A Place for Mom to friends and on social media. I am very thankful for [name removed] who made it seem personal that I find a good match. I wish there was better government help with costs involved as it is outrageous the cost involved

Very clean facility. Staff seem to really care about the residents and take individual needs into consideration. Staff is kind to the family. Security is excellent. The environment is welcoming. The only negative is communication with each individual cottage residents are in. They are great with after hours communication. I highly recommend Pacifica Riverside. They were also extremely kind to us when my dad passed away.

They treat the residents with so much respect and like they are family. And they also provide so much care and support for the resident's family too. [name removed], [name removed]and the care teams truly were amazing at helping us through the journey with my mom. When she had her stroke they were amazing and really helped her and me process through it all until mom passed. They are not the "shiny penny" of facilities. But they are well kept and the residents are truly cared for. Biggest negative was the food. They were struggling through some changes in kitchen staff and menu the last few months before mom passed. Of all the places that we visited they were the only facility that actually took us around and introduced us to many of the residents, as well as almost all of the staff, including the janitors and the cooks. They also introduced us to any family that was there on site The day that we visited. Although other facilities, we had to request to be able to talk to any of the residents or the family. And they didn't introduce us to anybody else that worked there. They don't have as many "fancy" activities as other facilities (I do wish they had a few more things, actual outings vs bus rides only, etc) but the family events were great. I'm very grateful to everyone there. Would and have recommended them.

Our experience at Pacifica Senior Living has been wonderful. The care staff and management are exceptional. They are very compassionate and loving with the residents as well as with the family & friends who visit. I feel like we are all extended family. My late father received excellent care and my mother continues to reside at Pacifica where she is thriving and living her best life with the limitations that come with Dementia/Alzheimer's. The community is kept very clean yet feels cozy and inviting. We are blessed to be part of such a warm community where everyone goes above and beyond. ¡Gracias Pacifica! With much gratitude ~The Hunt & Cortés Family

What an amazing place for seniors I would recommend it for anyone that looking for memory care I came to visit and pray for a friend I was amazed by the staff and everything around me. May God bless this place and everyone that is working here

I had a very positive experience with my tour. The staff appeared knowledgeable and friendly. Resident acknowledged staff and we’re happy to see them. Facility appeared clean. I like the cottage layout, the spacious rooms and the shadow boxes. We received a discount which is a welcome surprise. Thus far, my questions have been answered and I believe this to be the best of all the memory care places I toured and explored for my husband.