Brookdale

All of the care staff are very loving and considerate to the residents. New management is working great together as a team. The Family members are wonderful. And the residents are the best of all. I’m so Glad I have the opportunity to work here.

I moved my Mother there 4 months ago and she is 100% happy there and the staff has done great helping her with the transition. She was real reluctant to go to assisted living because she can do a lot on her own but she knows she needs help with other things but has nothing but good things to say about her new home.

This is a beautiful community with a welcoming atmosphere and caring staff! It is a free standing memory care community that is fully dedicated and designed for those who are living with memory loss.

My mom loves it here. She has lots of friends and a group she eats with every day. We would recommend this community to other families based on the experience we have had so far

Good experience, Good people. Dad does not participate in most activities (says they're for the women), but I can't say anything about that. Everyone we've come in contact with is very helpful and tries to make things work out, even if it seems a bit complicated.

Very friendly environment. Great staff very helpful. Clean throughout. The facility room sizes are good. Amenities offered are great . Assortments are amazing.

Brookdale Kingsport is the absolute best. I would highly recommend this facility for anyone that is looking for a place for their loved ones. My loved one has been living at Brookdale Kingsport for a little over a year now. The staff is absolutely amazing and seem to care very deeply for the residents. The Wellness Director has been a huge advocate for my loved one about getting the correct treatments and therapy. The Executive Director is so nice and very helpful. If you have any concerns or issues she does her best to make sure it’s solved and addressed in a timely manner. The Maintenance Director is so sweet and very helpful. She has absolutely gone above and beyond not only for my loved one but also for all the residents. If you have any issues she is right on it and gets it taken care of quickly. I can’t brag about her enough. I have noticed she is always doing different projects to make this facility feel like home to the residents that live at Brookdale Kingsport.

I visited a number of facilities. Brookdale was the only one where I was always comfortable. The programs and services they offer met my needs. As a long time walker and a dog owner, the property here offers a number of options. I made the right choice for me when I moved here.

All the staff members and administrators were very welcoming and helpful. Moving mom in was an overwhelming prospect that soon became a positive experience and mom immediately felt welcome and comfortable. It is a joy to feel like everyone understands what this transition does to a family and especially how the new tenant, who might feel lost or confused, may be feeling. Great job Brookdale Trinity Towers! (and thank you!!)

The staff seems to care a lot. Lots of family events planned in the community. Based on the experience we have had so far we would definitely recommend this community to other families

Great facility, good communication. We picked this community because it was close to my mother in laws support system and she liked it when she toured.

The day I came and toured I knew this was the community. [name removed] is amazing as well as all the other staff members at Brookdale Bristol. Lots of activities, great food and the friendliest people living here, which are now my friends.

My in-laws are residents of Sandy Springs and my wife and I are very happy with the care they receive.[names removed}..are very attentive to our needs and provide considerate and timely communication about our family members. A Brookdale residence which provides national expertise on elder care issues combined with the local hospitality and care of the Sandy Springs staff.

The highly regiment Brookdale. The rooms were very clean and spacious. There was no bad smells. The food was wonderful. The staff were very polite and attentive to my mother’s needs! I give Brookdale a 10 out of 10.

My brother in law who lives there isn't happy with the dining room service. We know you are short handed in there and we try to explain that to him but at 93 years of age he is impossible sometimes. Other than that he is happy there.

After my house burnt down, I had nowhere to go. I had called around and this was the most reasonable that I could find. The staff here are very friendly, and the residents for the most part are also very friendly. I have no complaints. This is a good place to settle down.

I am the legal guardian for my oldest and dearest friend who has early-onset Alzheimer's Disease. When it was clear that she was no longer able to remain at home, I visited multiple memory care facilities. Brookdale Middleton Stonefield came highly recommended. The facility has more than met my expectations. The caregiving staff are kind, professional, and attentive. The administration staff go over and beyond to meet my friend's needs and respond to any questions from me. The physical setup is lovely too, including the individual "apartments". The residents are free to walk indoors or sit in the courtyard, but always in sight of the staff. I have watched my friend blossom here - making friends, engaging in social activities and having a level of stability and routine she was missing at home. Her level of anxiety has been greatly reduced. It was lonely and boring for her to be at home with one-on-one caregivers in a locked condo. The move to Brookdale has been wonderful for her.

8-29-24, The location of this Brookdale to MAJOR medical entities is a major plus when considering where to live. I failed to include this to my previous 5 star reviews (as a resident). Those considering senior housing for an elderly person know GOOD medical care to be a VERY IMPORTANT and noteworthy element. Start with Advocate Lutheran General Hospital, 2.2 miles away. Then combine that with the Des Plaines fire station (EMT’s) 0.6 miles away. Add those to recent growth of multiple new and modern medical labs plus large amounts of Doctors offices in the area and you have a higher level of medical care comfort. Then add the Brookdale scheduled medical appointment transportation to the mix and you have a “as good as it gets” feeling. I know since I use all of these services on a regular basis and am ever more satisfied choosing BDP as my home! Look at my previous reviews on Brookdale Des Plaines Facebook page

One could expect that most facilities and staff members would be on their best behavior during initial visits and tours-only to return to a different standard once the decision to move a family member to that setting had taken place. Not so with Brookdale Rock Springs. It has been almost a year now since that first tour and my mother has received the same love, care and concern from the staff that was exhibited that day. At Brookdale Rock Springs, every staff member- no matter their job description-has consistently loved and cared for my mother. They have done the same for me-welcoming my thoughts, questions, concerns-encouraging and supporting me emotionally as we all have sought to help my mother accept and adjust to this season of her life. There is a genuine family atmosphere that is nurtured here-between staff and residents as well as among residents as they express care and concern for one another.

Mom has lived at Brookdale Mt Vernon for almost four months. She adjusted quickly to her new home. The Staff is kind And they take good care of mom. The Activities Director does a great job And management is friendly, mom receives A lot of love here and I am pleased