Brookdale

Brookdale has given Mom a warm, welcoming, clean, bright and cheerful environment as she has transitioned out of the home where she lived for over 50 years. Although this sort of change is never easy, the Brookdale staff has made it as smooth and comfortable for Mom as possible. It’s evident that the staff members really care about her and her welfare. The facility itself is immaculate, attractive, and filled with light. It looks more like a fine hotel than a care home. Thank you, Brookdale, for all that you do for your residents and for us, their families!

I’ve found our Marketing Manager, [name removed], to be highly professional, empathetic, knowledgeable regarding marketing strategies, and a team player when it comes to her peers. She totally involves herself with her job yet easily moves to help residents as needed. Her Marketing events are presented in a comfortably fashionable manner. All I all I feel [name removed] is quite a find and Brookdale Allenmore is so lucky to have her.

Got a good attitude, has people skills and sees to needs of residents . Points out amenities Brookdales ’ has offered. Checks back with the resident to see if she can help when moving in. If there are any concerns they follow up.

My husband and I chose this apartment just the right size with a patio and little garden. People are welcoming and caring. The residents the administrative, the maintenance crew, the dining staff. The wonderful activity planners. I have found kindred sprits and have friends galore.

[name removed] has been very efficient with new residents. She has also assisted many residents adjusting their apartments. She is very knowledgeable with regards to an individual’s needs. I would highly recommend Emily to friends and family for our next step in our life.

I have been very happy here at Brookdale. The staff here is gentle, kind, well organized with helping you any way they can. Maintenance is wonderful. Activities never am stops which I participate in surrounding are kept well manicured. Staff is so willing to help you in anyway.

THE FOOD SELECTIONS ARE GOOD AND THE STAFF REALLY TRIES TO PLEASE THE RESIDENTS. THE ANNUAL PRICE INCREASE COULD BE LOWER. THE DAILY ACTIVITES ARE ENDLESS. THE OVERALL SAFETY IS APPRECIATED. THE LOCATION OF THE FACILITY IS EXCELLENT-------NEAR RESTAURANTS AND SHOPPING.

My Dad has been at College Square for a little over 7 months now and we are so pleased. We know he is well cared for and loved by everyone there. We toured several places and while others may have been more updated we knew it wouldn’t compare to the staff we encountered at College Square. Great place!

I am so thankful that our family chose Brookdale for my aunt. The facility feels very comfortable and clean to me. The staff was incredibly helpful during the administrative process to get her moved in. My aunt has lived there 14 months so far, and we intend for her to love out her days there. She is so peaceful and much healthier how than when she moved in. The staff are helpful and friendly in every way.

A place for Mom was fantastic in helping to find a place for Dad. The compassionate people helping our family go through this struggle made our search easy and hassle free. We recommend A place for Mom to everyone we know that needs help on this arena. Thank you all

Brookdale South Bay has been a great for my disabled mother. There is a third-party company that has caregivers who can meet my mother's needs. The staff at Brookdale is very friendly and helpful.

I would highly recommend. The staff was outstanding. The facility while dated was kept in good condition and very clean.

Highly recommend - the staff was amazing!!My favorite thing about Brookdale was the staff - they go above and beyond for their residents. They felt like part of our family - and I miss them now that dad has passed. I also really liked the layout of the facility. One big circle (square) made everything accessible, but somehow afforded a good amount of privacy. Side note: it was important to me that if/when Dad became weaker or his care needs increased... I didn't want to have to move him to a different facility. I was very upfront about that with everyone I talked to. Brookdale assured me that they were able to care for most residents through end of life. And true to their word, they provided excellent care for Dad through to the end. Even assisted with us bringing Hospice in the last few days.

Everyone has made it comfortable and welcome since we arrived. Also the food is wonderful.

Our family member recently moved to Brookdale Potomac and is receiving excellent care. The nurses and other staff have been professional, attentive, kind and patient. He is able to receive PT, OT, primary care and diabetic care onsite. And he enjoys the home-cooked food and many social activities, including musical performances and field trips. The resident rooms and common areas are clean, spacious and bright, with a beautiful outdoor patio area. It's a friendly atmosphere, with a resident dog and very caring people, in a beautiful setting. I would highly recommend it to anyone looking for assisted living or memory care.

My family had a good experience with Brookdale Ray Road. They found a room for my Dad and prepared it for his arrival. Unfortunately my dad's condition deteriorated and we had to cancel our plans. We had paid the move in cost and one month rent and we're not expecting a refund. But Brookdale refunded a majority of what we paid without any effort. I think they were fair and we're nice to work with.

Brookdale is very responsive to my aunt's needs and have been caring and kind. The staff, nurses and management understand the difficulty that comes with big life changes for older individuals and the concerns of their families when they need to transition to full-time care living experiences. Brookdale has been a huge blessing!

We recently moved my mom into Brookdale and I couldn't be happier with the decision. From the beginning. I was impressed with the friendly and welcoming atmosphere. The staff are helpful, attentive and genuine in their care. Both the staff and residents is a welcoming community. Another highlight is the food. It is really good! It is a difficult decision to find the right place for a loved one and I feel she is surrounded by a warm, supportive environment.

1. The overall experience was good. If you are an outgoing person, make friends easily, you will do well at Brookdale. 2. The facility was always clean. 3. The staff at Brookdale was always very friendly and helpful. 4. The quality of care was always good, the staff was very caring and available to help you. 5. The administrative staff was excellent. They were very helpful answering questions, and in resolving any problems that arise. 6. The food was good. If you didn't like what they were serving they would provide alternative options to choice from. 7. They do have activities for residents. 8. If you are a resident that can do for themselves assisted living is a reasonable option for you. It can become expensive if you need the staff to help with your care. They charge extra for each service they provide. They charge a monthly rate, and if you need extra help those charges are added to your monthly bill. It can get very expensive.

My mother has lived at Brookdale for the past 3 plus years and loves the facility. The people that work at Brookdale from the administration to the restaurant servers are all very nice and have a great attitude. There are many activities for the residents to get involved with. My mom and her friends really enjoy the food and the majority of the people that live there are fun and kind. My mom has said numerous times just how happy she is living at Brookdale and feels like she is getting a great value for her money. As her son who suggested she move to Brookdale from Florida I am very happy and relieved she likes it so much.