Brookdale

Brookdale Lake Ridge was the best choice we could have possibly selected. The staff and facilities are fantastic. They are patient, professional and amazing!

The staff members are Brookdale Adrian are very very friendly, and we would definitely recommend this community to other families. The bus service is amazing and the staff will always go to the extra mile.

[name removed] had wonderful care at Brookdale, including while she was on hospice care. She passed away last week. The facility is beautiful and the caregivers are very nice. They have had some management changes, but we've never had any issue with reaching management for conversations.

Even though the facility is priced on the middle to lower end compared to other facilities in the area, they are top notch. It's the staff that makes all the difference and they are so caring, nice, friendly, and genuine. My mother loves it there! I do wish they had more variety for dinners.

5 all the way! What we like the most about Brookdale Hamilton is the quality of care, the great people who are very helpful. Our loved one is very happy and we would recommend this community to other families who may need a place for their loved ones.

Everyone is so friendly, show genuine care and concern, and are very accessible. They listen and are responsive. I would definitely recommend Brookdale Monroe to help other families looking.

Everyone I have had contact with has been courteous and helpful. My Mom also says everyone is nice and sweet and she is well taken care of. The activities in the Memory Care wing are designed to keep her and thinking and occupied.

We have been here for three years. Sadly, there are a couple of Residents determined to be unhappy - and complain ad nauseum! That's their problem! We still love our apartment, and if we have any problems someone from Maintenance arrives within the hour - You get the feeling EVERYONE wants you to be comfortable. Our Concierge personnel are amazing! Doing so much for so many Residents boggles the mind. We can be as active and involved as we like, and are encouraged to take part in so many different things. Concerts, parties, day and overnight trips, a huge variety of crafts - our Activities personnel go above and beyond every single day. They also provide transportation locally for a nominal price. The food is like everywhere - we have our favorites and some things we don't enjoy. Overall, the cuisine is excellent - they try hard to please us - WaitStaff, fresh napkins and tablecloths are great. We're very happy living here. .

Brookdale has been a positive experience for both mom and brother. They both have dementia and reside in the 'memory care' portion of this facility. Attention by the staff to each individual's needs is very good. And the staff communicates any items of concern to me as they happen. Meals served are very good with attention to nutritious food.

We toured many facilities but Rose and Cassandra made us feel at home! The facility was clean including the bathrooms… Front desk was friendly and offered us water as it was a HOT day! Highly recommend!

The Brookdale ,Eagan facility is nice, bright with a refreshing feel. The residents rooms are nice and not crowded and I decorated it to my wife’s taste. They sponsor fun and stimulating activities daily and some of the special events border on amazing. The meals I have seen and/or tasted are better than substantial, the lunch I witnessed today looked top notch. The staff I have dealt with have been patient and caring, they’re always ready to share both good news and challenges about my wife, very open and honest. The residents I have met seem to be happy while I’m visiting. Lots of smiles and they are more than happy to visit about their day, family and some have their pets living with them. I could go on about the stimulation that comes with music, games, quiz games, I’ll mention the Llamas I saw recently. I feel blessed that I found this place for myself and my wife, and that they found me.

All have been helpful and easy to work with. My dad sometimes complains about night staff but no one else is around- so who knows. My father is a difficult person to care for - definitely not a warm and fuzzy guy. But a few have won him over and they still give him great care despite his attitude. There's a good feeling when you walk into the building. Food kinda goes through phases that seem associated with staff turnover. My dad received a burned grilled cheese one night. Why would you even give that to someone? Nothing but a salad that was basically lettuce one night. My dad hasn't lost his appetite so those times are frustrating. Also- my dad eats in his room. When they pick the tray up- if it wasn't eaten- maybe ask questions. You don't like burnt grilled cheese or you aren't hungry? Can I bring you a snack?

My mom has truly found a community with the other residents and the staff; it's like a second family! It is so reassuring to know that she is surrounded by people who truly care and go out of their way to help in countless ways.

For my mom, it was a decision that had to be made with some urgency. I looked at 4 places in a day and chose Brookdale. Overall it's been great. The staff is really friendly. She has a nice, clean unit with a good view and I feel good knowing there are other people around if she needed help. She moved within her sane community so drs, grocery stores, everything she was used to was still close.

We've been very pleased with Brookdale. We like the staff the most, they are very friendly and have good communication.

I have lived here since [date removed]. The Director and her staff strive to make residents feel at home and are sensitive to needed changes and adjustments. During COVID the staff went out of their way to make sure we had what we needed and to keep our spirits up while we were isolated from our families. The facility is welcoming and comfortable and beautifully decorated. The available activities are many and varied enough to cover many interests and abilities. They include exercise programs, Bingo, Bridge, arts and crafts programs, brain exercises, movie nights and many more. Excellent entertainers come in at least once a week for an enjoyable Happy Hour. Outside trips often occur and the residents' ideas are sought after. Our meals are delicious and served in a lovely dining room, but the apartment kitchens have full kitchens for at home meals. There are several apartment styles to accommodate couples or single residents. I love living here and always feel comfortable and safe.

Thank you the team at Brookdale Medford. My grandma lived here for two years. I have so much peace of mind knowing that she was in a great place. The team became like family to me and often helped provide support to myself and my family as well. I would recommend to anyone wanting their loved one to actually live a life and not just watch TV.

Overall, we are very satisfied with Brookdale. This is the only facility that I have had experience at, so I can't really compare this to other facilities.

I have had a very good experience with Brookdale. All I want is good quality care for my loved one. Everyone there gives all they can to help the patients. My person is in the memory care. I thought it would be a hard place to visit but find that I enjoy my visit because every time I walk in they have the residents doing something if it’s just singing songs, crafts or having snack time. They make their quality of life better. I’m so glad we chose Brookdale. I think you will be too.

If you are looking for active independent living this is a great place. My 96 year old dad was evaluated at the rehab facility to be in assisted living. He needed more skilled care nursing than what was available - unless we paid an additional fee that was outside of our budget. He was at the end of his life and we just wanted him kept comfortable. The staff are very caring from everyone in food service up to the directors. We had 24 hour phone numbers available by some of the staff. Again the nursing staff are very caring. If your loved one needs more skilled care nursing, this may not be the place for them. Assisted living but still want to eat in the dining room, it’s a really nice place and they make it look like a restaurant with cloth napkins and tablecloths, and decorations.