Brookdale

Our loved one [name removed] did not participate in the activities and for the value for cost it is online with other facilities. The staff was warm & friendly and we would recommend this community to other families based on the experience we have had

I would highly highly recommend! My mother passed away in August, but she received absolutely phenomenal care right up until her very last day! The staff are so wonderful and attentive. I can't imagine having had her in any better place over the last two years of her life! We picked this community because of the size, atmosphere, and proximity to our home

1-It was very nicely kept up. I work for retirement community so I was looking for a nice place that compare to where I work. 2- My sister and toured several places and this was clean I work in Housekeeping 3 One thing we looked at was place friendly? It was! the Staff would call my Mom by name which I think is important They always spoke when they would see us too. 4.The quality of care was nice without them intruding on my Mom's time table. 5 My Mom loved KC menu items. Bbq ! Pizza! When I was in town we would reserve a room and have a pizza party with family 6 The activities were fun and my Mom enjoyed them. One of her favorites was Music and Manicures plus Bingo. 7. Two of us Kids lived out of town and my sister was local, we never had to worry that Mom was not cared for or not safe. Great place!

By far the best thing about Brookdale that I like the most is the Rehab I get 5 days a week because I'm rehabbing from a stroke. But they also have a beautiful campus and a lot of great activities

From the time we stepped in the door, everyone was pleasant and hospitable! The sales representative is very knowledgeable and answered all our questions. I was also impressed that she would answer my texts and calls promptly. The Facility was clean and has a comfortable, homey feel and mom has told me that she feels comfortable in her new place! The staff are great and her room is kept clean and the laundry is done once a week. Mom also likes going to the dining room for meals and having conversations with other residents. I have had meals with her and the food is delicious. She loves the entertainment and activities that are provided. Especially the music...she loves to dance! Our personal experience has been great and I would highly recommend Brookdale of Winter Haven as a wonderful place for your loved one.

Beautiful facility, knowledge, and friendly staff. Very impressed!

BLH is a wonderful community. The caregivers are very friendly and attentive. I feel good knowing she is well cared for.

Facility neat and clean. Wonderful staff.

Friendly staff, food has been good. Facility is clean. Property is well kept.

My dad has been here for a year. He is so happy at Brookdale Lake Highlands. The staff does an amazing job.

Very nice facility. The staff is very friendly, they care a lot about the residents and they take care of them really well. They're very knowledgeable when it comes to the needs of residents and if families have questions. They're all appreciated.

The staff goes above and beyond to make sure every family feels seen and that every resident feels at home!! I would highly recommend this facility for anyone looking for a place for your loved one.

I lived alone for 51 years. When I needed more assistance I moved to Brookdale. For me, Brookdale is home.

We have been very pleased with the care our family members at Brookdale Denton South receive. Staff provides activities, entertainment, holiday events and most important of all a safe caring environment for loved ones.

I rated 4 for cleanliness based on this being the home of many people who were no longer focused on neatness. If I viewed this as a hotel the rating would be lower. Cleanliness declined for a period in 2023, but the person doing the cleaning in 2024 (I stopped going in July) was really good and consiencious. Only ate there a couple times. Food was plain but fairly good. Able to judge mainly on appearance. Glennis refused almost everything; a manifestation of her dementia. Brookdale tried very hard to find things she would. Fair success for breakfast, not so for rest of meals. I had found one Lean Cousine meal she would eat and provided a copy of that every day for her lunch. Were fewer activities than I originally expected, but I may have been unrealistic. [name removed] declined to participate so I can't really evaluate. I'm very impressed with Wuesthoff Hospice - both with the care they gave [name removed] and with the follow up grief counseling available to me.

The staff at Brookdale is outstanding! Everyone is wonderful and helpful in every way. The library is extremely important to me, and they have a wonderful, organized library with a large variety of books. I love to read the newspapers in the library every day. The Des Plaines Library is just a block away if I need a particular book. I have physical therapy at Brookdale and the staff is professional, efficient and they know their field very well. I enjoy eating the delicious meals in the dining room.

Brookdale Dowlen Oaks is a beautiful home away from home assisted living facility. The staff are always doing their best to make every resident and family member feel safe, comfortable and well taken care of. They greet everyone with a smile and work diligently to meet each resident and family’s needs. I ?? Brookdale!

The staff is always welcoming and friendly. According to my children who visits during mealtime , he has a healthy appetite. I know that y'all attempt to take him outside at times. Taking care of individuals are a difficult and time consuming task. I am thankful to all of you.

Facilities are in very good condition for age. All staff members are exceptional, caring and responsive both in daily contact and medical needs. My mother does feel some meals are repetitive, but that is subjective. Hasn't partaken in many outside activities yet, however she lies the family nights. Currently the overall value is fair but they have already announced a substantial price increase for next year

We have had a great experience so far at Brookdale Lafayette. The facility is very clean and the staff is very helpful. The staff has taken care of my dad’s needs and have been very helpful in helping him make the transition to his new home. The administrative staff also helped me navigate the paperwork and made sure I was aware and understood all of our options.